Visha Saloon Policy

1- Shipping
• Service Area: Local delivery within city limits and complimentary in-store pickup.
• Processing Time: Orders are packed within 1–2 business days; 2 local delivery arrives in 2–3 business days.
• Fees: Flat local-delivery fee shown at checkout; pickup is free.
• Limitations: We do not currently ship outside the local area or internationally.
2- Returns & Exchanges
• Hygiene Notice: For health and safety reasons, all sales of nail care products, cosmetics, and tools are final.
• Damaged or Defective Items: Report any damage within 48 hours of delivery. Provide your receipt and photos; we will arrange a replacement or refund.
• Gift Cards & Services: Non-refundable.
3- Privacy
• Information Collected: Name, contact details, appointment history, and purchase records.
• Purpose: Booking, order fulfillment, payment processing, service improvement, and legal compliance.
• Data Security: Information is stored on secure, access-controlled systems. Payment details are processed through PCI-compliant gateways and are never retained on our servers.
• Disclosure: We do not share personal data with third parties except as required by law or with your explicit consent.
• Your Rights: You may request access to, correction of, or deletion of your personal data at any time.
Questions?
Please contact us at:
• Phone: 0064 22 111 2669
• Email: [email protected]
• Address: 21 Hadfield Avenue, Waterview 1026 Auckland